Terms and Conditions
Ordering and Deposits
A non-refundable deposit is required within 7 days of inquiry to secure your booking, and to cover initial baking costs.
please note that all deposits are non-refundable and non- transferable, all orders are deemed accepted when deposit is received.
Once received i will send you an order confirmation invoice detailing your order and information, details are to be checked and agreed by you, and should there be any errors please notify me within 48hrs to enable the order to be amended.
The price of your order will be clearly stated on this invoice and you shall agree to pay Jo~Licous Cupcakes once details are check and confirmed.
Payments
Payments can be made via Cash, Paypal or Bank transfer, details of these methods will be on your invoice.
** Paypal will charge for payment made via their service
Remaining balances can be paid by above methods or on collection/delivery
Collection/Delivery
Your order can be collected at a pre-arranged date and time
A signature will be required upon collection confirming that you have received your order in good condition and as specified.
Delivery is available free of charge to local surrounding areas, all other areas will be charged at 40p per mile.
Cancellations
I understand that orders may need to be canceled and would therefore ask you to contact me via telephone or email at the earliest opportunity Payment in full will be required for orders cancelled within 48hrs of delivery/collection
In the event you are not satisfied with your order, i ask you contact me ASAP and return the cake for inspection i will then make a decision whether part or full refund is warranted.
Photographs are taken of each cake before they leave the premises and will be used on social media.
How to store your cake instruction will also be provided.
Allergy Information
Please note that although your cake may not contain nut products, it will be made in a kitchen where these product may be used in other orders.
Some colourings used to colour fondant etc, have been know to cause hyperactivity in children.
A non-refundable deposit is required within 7 days of inquiry to secure your booking, and to cover initial baking costs.
please note that all deposits are non-refundable and non- transferable, all orders are deemed accepted when deposit is received.
Once received i will send you an order confirmation invoice detailing your order and information, details are to be checked and agreed by you, and should there be any errors please notify me within 48hrs to enable the order to be amended.
The price of your order will be clearly stated on this invoice and you shall agree to pay Jo~Licous Cupcakes once details are check and confirmed.
Payments
Payments can be made via Cash, Paypal or Bank transfer, details of these methods will be on your invoice.
** Paypal will charge for payment made via their service
Remaining balances can be paid by above methods or on collection/delivery
Collection/Delivery
Your order can be collected at a pre-arranged date and time
A signature will be required upon collection confirming that you have received your order in good condition and as specified.
Delivery is available free of charge to local surrounding areas, all other areas will be charged at 40p per mile.
Cancellations
I understand that orders may need to be canceled and would therefore ask you to contact me via telephone or email at the earliest opportunity Payment in full will be required for orders cancelled within 48hrs of delivery/collection
In the event you are not satisfied with your order, i ask you contact me ASAP and return the cake for inspection i will then make a decision whether part or full refund is warranted.
Photographs are taken of each cake before they leave the premises and will be used on social media.
How to store your cake instruction will also be provided.
Allergy Information
Please note that although your cake may not contain nut products, it will be made in a kitchen where these product may be used in other orders.
Some colourings used to colour fondant etc, have been know to cause hyperactivity in children.